Cookie Policy for TriMedika

TriMedika Cookie Policy

This Cookie Policy explains how TriMedika Ltd (“Company“, “we“, “us“, and “our“) uses cookies and similar technologies to recognize you when you visit our websites at https://trimedika.com, (“Websites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are files saved on your device when you visit any website. They store information about how you interact with the website such as what pages you visit while on the website.

Cookies are not viruses or harmful, they are small and do not take up a lot of space on your computer. Cookies are essentially small text files such as usernames or passwords that help to identify users and to improve your browsing experience. 

Data stored in a cookie is created by the server upon your connection. This data is labelled with an ID unique to you and your computer.

When the cookie is exchanged between your computer and the network server, the server reads the ID and knows what information to specifically serve to you.

How we use cookies?

We use cookies to:

  • Make our website function and keep it secure
  • Identify which marketing pop-ups you have been served on your visit
  • Measure how you interact with our website (analytics cookies)
  • Helps to show you relevant marketing campaigns on social media that may interest you

What Cookies do we use?

1st Party –

WP -Settings-* – This cookie stores the users’ preferences such as language and time zone. This is a functional cookie and expires after 1 year.

3rd Party Cookies

YouTube

  • SSID – This cookie stores the preferences and other information of the user. These include the preferred language, the number of search results to be displayed on the page, and the decision whether to activate Google’s Safe Search filter etc – Expiry – 18/10/2023
  • YSC – This cookie is used by YouTube to remember user input and associate a user’s actions. This cookie lasts for as long as the user keeps their browser open.

HubSpot

  • _hs_opt_out – This cookie is used by HubSpot to remember to no longer ask to accept cookies and is set on your browser for future visits. It expires in 13 months.
  • __hstc – The primary visitor tracking cookie. -It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (current visit), and session number (increases with each subsequent session). – It expires in 13 months.
  • Hubspotutk-This cookie keeps track of the identity of a visitor. It is passed to HubSpot during a form submission and is used during contact deduplication. It contains an opaque GUID to represent the current visitor. It expires in 13 months.
  • __hssc -This cookie keeps track of sessions. This is used to determine whether HubSpot should increase the session number and timestamp data in the __hstc cookie. It contains the domain, the number of views (increases with each session), with timestamp of the start of the session. – It expires within 30 minutes.
  • __hssrc – When HubSpot changes the session cookie, this cookie is also set to determine if the visitor has reset their browser. -In the absence of this cookie when HubSpot processes cookies, the session is considered new. -It contains the value “1” when present. – It expires at the end of the session.
  • messagesUtkThis cookie is used to recognize visitors who chat with TriMedika through the Chat flows tool . If the visitor leaves your site before being added as a contact, this cookie will be associated with their browser. If you are chatting with a visitor and they then return to your site using the same browser, the Chatflows tool will load their conversation history. The cookie is controlled by the Consent to collect chat cookies setting in your chat flow. If this setting is disabled, the cookie is controlled by the Consent to process data setting in your chatflow. HubSpot will not disconnect the messagesUtk cookie for visitors who have been identified through the Visitor ID API. The analytics cookie banner will not be affected. This cookie will be specific to a subdomain and will not be transferred to other subdomains. For example, the cookie for info.example.com will not apply to the visitor to www.example.com, and vice versa. It contains an opaque GUID to represent the current chat user. It expires in 13 months.

Google – 

  • _ga – This cookie is used to store and count pageviews on Google Analytics. This cookie expires in two years.
  • _gat_gtag_UA_* – This cookie is used to store a unique user ID for each user. This is used to anonymise data to allow statistical information and analysis to be carried out about website performance etc.

Facebook –

  • _fbp – This cookie is used to store and track visits from users that arrive from Facebook. This information is stored for Marketing purposes for re-targeting and to present relative information to the users. This cookie expires in three months.

HotJar –

  • _hjid – This cookie is used to store unique visits with each user that visits the site. These are collected for statistical purposes and expires once the session is finished.

Linkedin –

  • Lang – This cookie is used to remember a user’s language setting to ensure the language displays in the users’ settings – Expires after the session is finished
  • JSESSIONID – This cookie is used for cross site request forgery protection and expires after the session is finished
  • PLAY_LANG – This cookie is used to remember a user’s language preference – Expires after the session
  • PLAY_SESSION – This cookie is used to remember session information – Expires after the session

How we use the information we collect?

To find out how we collect, store, and use information about you or your visit, see the TriMedika website privacy policy